Privacy Statement

Last updated: 31 May 2024

Introduction

This Privacy Statement applies to publicsquare.com.au and related subdomains including but not limited to hello.publicsquare.com.au ("the Website") and PublicSquare Technology Pty Ltd ("PublicSquare") and governs data collection and usage. For the purposes of this Privacy Statement, unless otherwise noted, all references to PublicSquare include the Website, PublicSquare, and all email, telephone and SMS transmissions sent to and from PublicSquare. By using the Website, and communicating with PublicSquare or its representatives, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services, PublicSquare may collect personally identifiable information, such as your:

  • First and Last Name
  • E-mail Address
  • Phone Number

If you engage PublicSquare's products and services, we may request billing information. This information is used to complete and maintain our transaction with you.

You may be required to provide certain personal information to us when you elect to use certain products or services. We will use such information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

PublicSquare collects and uses your personal information to operate its website(s) and deliver the services you have requested. PublicSquare may also use your personally identifiable information to inform you of other products or services available from PublicSquare and its affiliates.

Sharing Information with Third Parties

PublicSquare does not sell, rent or lease its customer information to third parties. PublicSquare may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, facilitate the provision of our services, or check your suitability for using our products which may include engaging third parties for calculating and verifying your lease payment serviceability.

All such third parties are prohibited from using your personal information except to provide these services to PublicSquare, and they are required to maintain the confidentiality of your information.

PublicSquare may disclose your personal information, without notice, if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PublicSquare or the Website; (b) protect and defend the rights or property of PublicSquare; and/or (c) act under exigent circumstances to protect the personal safety of PublicSquare users, or the public.

PublicSquare may share your non-personally identifiable information, such as your first name and the region or suburb in which you express an interest, as well as any feedback or testimonials you provide to PublicSquare, for the purposes of marketing and or statistical analysis.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by PublicSquare. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PublicSquare website.

Use of Cookies

The PublicSquare website may use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise PublicSquare pages, or register with PublicSquare Website or services, a cookie helps PublicSquare to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as addresses and so on. When you return to the PublicSquare website, the information you previously provided can be retrieved, so you can easily use the PublicSquare features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PublicSquare services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

PublicSquare secures your personal information from unauthorised access, use, or disclosure. PublicSquare uses the SSL protocol for this purpose. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorised access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a legal manner that is compatible with the context in which you provided the information.

E-mail Communications

From time to time, PublicSquare may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from PublicSquare or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from PublicSquare, you may opt out of such communications by clicking the unsubscribe link in the email.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

PublicSquare reserves the right to change this Privacy Statement from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Statement; and (b) agreement to abide and be bound by that statement.

Contact Information

PublicSquare welcomes your questions or comments regarding this Privacy Statement. If you believe that PublicSquare has not adhered to this statement, please contact us at:

PublicSquare Technology Pty Ltd
71 Eagle Street, Brisbane 4000
support@publicsquare.com.au